Privacy Policy

Introduction

This Privacy Policy explains how Nara Tanzania Safaris ("we", "us", "our") collects, uses, stores and protects your personal information when you visit our website, make an enquiry, or book a safari with us. We are committed to protecting your privacy and handling your information responsibly.

By using our website or contacting us, you agree to the practices described in this policy.

Information we collect

We collect information you give us directly and some information automatically when you use our site.

Information you give us

• Your name, email address and phone number
• Your country or nationality
• Travel details - dates, number of travellers, preferences and requirements
• Any other information you choose to share in your enquiry or messages
• Payment-related information when you book (handled securely - see below)

Information collected automatically

• Basic technical data such as your IP address, browser type and device
• How you use our site, via cookies and similar technologies

How we use your information

We use your information to:

• Respond to your enquiry and prepare a tailored safari proposal
• Plan, arrange and deliver your trip
• Communicate with you before, during and after your travel
• Process payments and manage your booking
• Improve our website and services
• Send you information you have asked for, and - only with your consent - occasional updates
• Meet our legal and regulatory obligations

Our basis for using it

We process your information where it is necessary to respond to your request or perform our contract with you, where we have a legitimate business interest in doing so, where we have your consent, or where we are required to by law. You can withdraw consent for marketing at any time.

Sharing your information

We do not sell your personal information. We share it only where necessary to deliver your trip or run our business, including with:

• The lodges, camps, guides and ground operators involved in your safari
• Airlines and transfer providers as needed to arrange travel
• Payment processors, to handle transactions securely
• Trusted service providers who help us operate (for example, email or website hosting)
• Authorities, where required by law

We share only what is needed, and expect those we work with to protect your information.

Cookies

Our website uses cookies - small files stored on your device - to help the site work, understand how it is used, and improve your experience. You can control or disable cookies through your browser settings, though some parts of the site may not work as well without them.

How long we keep it

We keep your information only as long as necessary for the purposes described here - to deliver your trip, meet legal and accounting obligations, and handle any queries. When it is no longer needed, we securely delete or anonymise it.

Your rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Ask us to correct information that is inaccurate
• Ask us to delete your information, where appropriate
• Object to or restrict certain processing
• Withdraw consent for marketing communications

To exercise any of these, contact us at info@naratanzaniasafaris.co.tz.

How we protect it

We take reasonable technical and organisational measures to protect your information against loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, but we work to safeguard your data and to hold the partners we work with to the same standard.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised "last updated" date. We encourage you to review it periodically.

Contacting us

If you have any questions about this policy or how we handle your information, please contact us:

Nara Tanzania Safaris
Usa River, Arusha, Tanzania
Email: info@naratanzaniasafaris.co.tz
Phone / WhatsApp: +255 652 135 520